FAQ's

Here's a list of some of the common questions we get asked and the answers that accompany them.  If you still have questions, please feel free to contact us any time.  
How is your pricing determined?

Pricing is based on collection frequency and volume of waste and recyclables.  Our sales representative will meet with you to discuss your needs, and service will begin at an agreed to price. Our trained staff will then measure your waste and recyclables, by volume or weight, to ensure accuracy in pricing and transparency. 

Can I save money recycling?

Yes, recycling is a savings for customers.  In many cases, the cost to collect recycling is less expensive than trash because there is no disposal cost.  Rebates may be available for specific items as well.  Contact us to evaluate your waste stream.

How often do you offer pick-ups?

Customers have unique waste and recycling needs.  We work with you to create a custom schedule from 1x to 6x weekly to ensure dependable service. Our Downtown Brooklyn trucking hub and company-owned recycling facility enables efficient access to customers, allowing for timely service and the most cost-effective pricing. Contact us to discuss your needs.

What materials do you recycle?
  • We help businesses adopt sustainable and environmentally responsible recycling practices. Click here to schedule a consultation to determine a plan for collecting recyclables that works for your business.  
  • Industrial Carting can collect and recycle the following:
    • Cardboard & Paper
    • Food Scraps / Organics
    • Fabric Scraps / Textile Cuttings
    • Metal, Glass and Plastic (Mixed Recyclables MGP) 
  • Learn more
What areas do you service?
We service the Brooklyn West zone (as identified by CWZ) and adjacent areas, including:
  • Army Terminal
  • Boerum Hill
  • Boro Park
  • Brooklyn Heights
  • Carroll Gardens
  • Clinton Hill / Fort Greene
  • Cobble Hill
  • DUMBO
  • Downtown Brooklyn / Fulton
  • Gowanus
  • Industry City 
  • Navy Yard
  • Park Slope
  • Red Hook
  • Sunset Park
  • Williamsburg
What is Commercial Waste Zoning?
  • In 2019, officials passed Local Law 199 requiring the establishment of Commercial Waste Zones throughout New York City.  The city wide program creates 20 geographic zones, each serviced by up to three waste companies.  Customers will need to comply with new contracting, billing and environmental regulations.
  • Industrial Carting specializes in the Brooklyn West zone and looks forward to becoming one of its three authorized waste service providers.  Contact us to find out what zone you are in.
How do I find out in which commercial waste zone my business is located?

Industrial Carting specializes in the Brooklyn West zone and looks forward to becoming one of its three authorized waste service providers.  Contact us to find out what zone you are in.

Do you provide trash containers?

Yes, as part of your service agreement.  Contact us to discuss your needs

How do I request a repair to my equipment?
Chat, email or call us to report the equipment issue.  We will evaluate and either repair on site or schedule delivery of a replacement.
Do you provide rolloff containers?

Yes, contact us to discuss your needs

Do you pick up construction and demolition debris?

Yes, contact us to discuss your needs

What languages do you speak?

Industrial Carting has representatives that can communicate in English and Spanish.  Translation services are available for Arabic and Mandarin.

What is your holiday schedule?

No service on the following holidays.  Service will resume on next applicable day.

  • New Year
  • Martin Luther King Day
  • Presidents Day
  • Memorial Day
  • Independence Day (July 4th)
  • Labor Day
  • Thanksgiving Day 
  • Day after Thanksgiving *Except Food Business, service will continue
  • Christmas Day